Return and Refund Policy

Thank you for shopping with us! We want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we're here to help.

Returns

You have 14 days from the date you receive your item to request a return.

To be eligible for a return, your item must be:

  • Unused and in the same condition that you received it

  • In its original packaging

  • Accompanied by a receipt or proof of purchase

Please contact our customer support at [your email] before sending the product back. Returns sent without prior notice may not be accepted.

Non-returnable items:

  • Gift cards

  • Personalized or custom-made products

  • Items on sale or clearance

Refunds

Once we receive your returned item, we will inspect it and notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment.

Please note:

  • Shipping costs are non-refundable.

  • You will be responsible for paying for your own shipping costs for returning your item (unless the product is faulty or damaged).

Damaged or Incorrect Items

If you received a damaged or wrong item, please contact us within 48 hours of receiving your order. We will arrange a replacement or issue a full refund.