Shipping Policy
1. Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
2. Shipping Rates & Estimates
We offer standard and tracked shipping options. Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery times:
USA , UK, CA, AU : 1–7 business days
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Rest of Europe: 5–10 business days
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International: 7–14 business days
Please note that delivery times may vary depending on your location and external shipping conditions.
3. Order Tracking
Once your order has been shipped, you will receive an email with a tracking number and link to track your shipment online.
4. Shipping Locations
We currently ship to:
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USA , UK, CA, AU,
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All EU countries
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Selected international countries
If your country is not listed at checkout, please contact us and we’ll do our best to accommodate your request.
5. Customs, Duties & Taxes
Nestivo is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
6. Damaged or Lost Packages
If your order arrives damaged, please contact us immediately at [your email address] with photos of the damaged items and packaging.
If your order is lost in transit, we will help you contact the shipping provider or offer a replacement or refund where appropriate.